Bene's Career Academy
  • home
  • Locations
  • Career Programs
    • Cosmetology
    • Barbering
    • Cosmo/Barbering
    • Skin Care
    • Nails
    • Full Speciality
    • Massage
    • Instructor Training
  • Admissions
    • Parents
    • Admission FAQ
    • Career Pathways
    • Admissions Application
  • Financial Aid
    • Pay your Tuition Bill Online
    • VA Benefits
    • Financial AID FAQ
    • Ways to pay for School
    • Scholarships
    • Financial Aid Application Process
    • Applying for Financial Aid Walkthrough
    • FASFA Page
  • Blog
  • Alumni
    • Refer a Friend
    • Alumni Owned
    • Job Board
    • Job Seekers Board
  • Campus Security Report
  • Consumer Disclosures
  • Matrix
  • Be-connect
  • Student Registration Form
  • TeachersPage
  • Graduation Landing
  • StudentPortal
  • Transcripts / Records Request
  • theClinic
  • Glamour Camp
  • Trunk or Treat for The Dawn Center
  • BeautyExpo

4 Reasons Clients Leave

11/2/2016

0 Comments

 
Picture


"Without clients, you’re just a person with scissors," says business expert Paul DiGrigoli, and he should know. After 30 years as a stylist and owner, he heads up a thriving salon. In this excerpt from his best-selling book and CD set, "Booked Solid," he waxes on the reasons clients choose to leave a salon, and what you can do to keep them in your chair.
Four Reasons Clients LEAVE:
1. Poor Technical Skills. "Even though I believe that 85 percent of your success depends on your attitude and only 15 percent relies on your abilities, that 15 percent is critical," Paul says. "If you don’t have confidence, experience and skill with the actual techniques of cutting, color and styling, your clients will leave. The solution is practice, education and training. Practice makes perfect. However, when you do practice, make it a perfect practice."
2. Poor communication. "When it comes to their hair and their look, clients need engagement. They need to feel like they can tell you anything and that you will really listen to them," Paul explains. "You must engage with them, ask the right questions, listen to their words and their needs. For example, if the goal is to texturize the hair and remove the bulk, and a client says, ‘Paul, it’s too puffy on the top.’ Great, easy, I can fix that without a problem. If you don’t open clear lines of communication, the client can’t get what they need and they’ll leave. They’ll find someone who can hear them and help them."
3. Unprofessional. "Your client’s experience should be positive," says Paul. "If you show up late and unprepared, you’re wasting their time. If you’re not dressed appropriately and you’re chewing gum in their ear, it shows bad taste. And if you don’t listen and you have a negative attitude, you’re turning them off. The end result will be that you’ve ruined the relationship. The client won’t feel safe or good in your chair. If you’re running behind, it creates stress, and stress will not allow you to do your best work."
4. Self-centered. "If you haven’t figured it out yet, the way to be booked solid is by treating your clients like royalty," he says. "Listening, understanding, asking the right questions—the appointment isn’t about you. Your clients have come to your chair to be pampered. Not understanding, or worse—not paying attention, to their wants and needs will likely send them running from your chair."

​Do you want to learn how to avoid all of these mistakes? Looking to gain an education in the beauty and wellness industry? Bene's Career Academy is a beauty and wellness academy. With campus's in Brooksville, New Port Richey, and Spring Hill Florida. Offering hands on training in, Barbering, Cosmetology, Skin Care, Nails, Instructor training, and Massage.  With small class sizes, regular start dates, several financial aid options, and flexible options for scheduling, students are able to get their education in a way that suits their lifestyle, with a team that supports and guides each student. Contact our admissions office by calling toll free to (866) 282-2383 or visit us online at www.benes.edu for more information on how you could be on your way to a career in less than a year!

0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Archives

    • What Will I Really Learn In Esthetician School?
    • 3 Reasons to Start Beauty School this Summer
    • What Will I Really Learn In Cosmetology School?
    • Career Education Spotlight
    • 7 Tips For Becoming A Successful Esthetician
    • How To Talk To Your Parents About A Beauty or Massage Career School
    • 10 Questions To Ask During Your Beauty School Tour
    • 3 Reasons Cosmetology Makes A Great Second Career
    • Make Your Cosmetology Dreams Come True In 2014
    • 4 Tips For Cutting & Coloring Men’s Hair
    • 3 Things To Consider About Nail Technician School
    • 6 Steps For Choosing The Right Career School
    • 3 Tips For Choosing A Good Barber School

    Career

    • 4 Salon Trends To Watch For In 2014
    • 10 Great Places To Work In The Beauty Industry
    • Check out these 7 tips for becoming a successful hairstylist:
    • How To Open Your Own Salon Or Spa
    • 4 Tips For Rebooking Your Salon Clients
    • Tips For Picking The Best Shears

    Trends

    • 7 Steps To The Perfect Blowout
    • 3 Tips For Giving The Perfect Pixie Cut
    • How to - 4 Prom Hairstyles
    • Top 7 Hair Mistakes & How To Fix Them
    • 5 Major Skin Care Myths Debunked
    • 3 Benefits Of Microdermabrasion
    • 4 Romantic Hair & Makeup Ideas For Valentine’s Day
    • Cut & Color Tips To Make Clients Look Thinner
    • 10 Brilliant Beauty Resolutions For 2014
    • 7 Must-Have Holiday Hair & Makeup Looks
    • 4 Holiday Beauty Trends To Make You Look More Festive
    • Hot Hair Color Trends For Fall 2013
Click Here for:
FASFA application
 School Code 014752
Catalog
Click to Download the Benes Catalog
Picture
Campus Security Report
Picture
Completion/Graduation Rate 75.70%  Licensure Rate   93.82%
Employment /Placement   75.98%
***   NACCAS Annual Report 2016

Connect With Us:

Picture
Picture

Bene's Career Academy |  727-848-8415 |  admissions@benes.edu 

  • home
  • Locations
  • Career Programs
    • Cosmetology
    • Barbering
    • Cosmo/Barbering
    • Skin Care
    • Nails
    • Full Speciality
    • Massage
    • Instructor Training
  • Admissions
    • Parents
    • Admission FAQ
    • Career Pathways
    • Admissions Application
  • Financial Aid
    • Pay your Tuition Bill Online
    • VA Benefits
    • Financial AID FAQ
    • Ways to pay for School
    • Scholarships
    • Financial Aid Application Process
    • Applying for Financial Aid Walkthrough
    • FASFA Page
  • Blog
  • Alumni
    • Refer a Friend
    • Alumni Owned
    • Job Board
    • Job Seekers Board
  • Campus Security Report
  • Consumer Disclosures
  • Matrix
  • Be-connect
  • Student Registration Form
  • TeachersPage
  • Graduation Landing
  • StudentPortal
  • Transcripts / Records Request
  • theClinic
  • Glamour Camp
  • Trunk or Treat for The Dawn Center
  • BeautyExpo
✕